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Community
Effective: May 2026 · Binding for all users · Applies in addition to our Terms of Service and Privacy Policy.
Note: This is an English translation of our German Community Guidelines for the convenience of international users. In case of conflict, the German version is legally binding.
S'Up is an app for real-life encounters — no newsfeed, no like-competition, no toxic algorithm. To keep it that way, we have a few clear rules. These guidelines explain what's allowed and what isn't, what happens when someone breaks the rules, and how to report or block.
They apply bindingly to all users — private and business — and are part of our Terms of Service. Anyone breaking them risks content removal, account suspension, and in cases of criminal content, referral to law enforcement.
The following content and behavior is prohibited on S'Up. Depending on severity, violations lead to content removal, warnings, mute, account suspension, or — for criminal acts — reporting to the competent authorities.
2.1
Content that demeans, dehumanizes, or calls for violence against persons or groups based on origin, skin color, religion, gender, sexual orientation, gender identity, disability, age, or other protected characteristics. Includes coded hate speech (dog-whistles), Holocaust denial, trivialization of Nazi crimes, and similar violations of § 130 StGB (incitement of the masses).
2.2
Repeated unwanted contact, targeted public shaming, mobbing campaigns, publishing other people's private data (addresses, phone numbers, workplaces, routine locations) without their consent. Collecting such data for later disclosure is also prohibited.
2.3
Sexualized depictions of persons under 18 (CSAM = Child Sexual Abuse Material) are absolutely prohibited and will be reported without warning to BKA (German Federal Police) / NCMEC. We automatically scan all uploaded images via PhotoDNA. Initiating sexual contact with minors (cyber-grooming, § 176 StGB) is also prohibited and will be reported.
2.4
Glorification of or instructions for physical violence, terror propaganda, instructions for building weapons or explosives, content that romanticizes or instructs self-harm or suicide. Suicide prevention or awareness content is allowed if it contains no concrete instructions.
2.5
Advertising or selling prohibited drugs, weapons, stolen goods, forged documents, animals from illegal trade. Instructions for crimes. Distribution of copyrighted content without license.
2.6
Mass-identical posts or messages, phishing, investment scams, romance scams, crypto pump-and-dump schemes, manipulated ratings, purchased engagement signals. Authentic advertising from business accounts is fine when clearly identifiable and non-intrusive.
2.7
Impersonating someone else (celebrities, other users, authorities, S'Up staff), cloning profiles, using others' photos without permission as your own. Parody accounts are allowed if clearly identified as such.
2.8
Intentionally spreading false information that endangers health, democratic processes, or public safety — e.g., medical misinformation, election-fraud lies, conspiracy theories with calls for violence. Personal opinions, satire, and discussions are of course allowed.
2.9
Uploading content (images, music, text, video) without rights or license. Rightsholders can report infringements at report@s-up.social (DMCA-style notice-and-takedown, analogous to § 10 TMG).
We respond proportionally to the severity of the violation. For first minor offenses, often a warning; for severe or repeated offenses, immediate suspension.
You always have the right to appeal a moderation decision (DSA Art. 20). Write us at support@s-up.social — we review every case again within 14 days.
Three ways to report a violation:
In every profile you'll find the Block button. Blocked persons can no longer contact you, see your content, and you no longer see theirs. Blocking is discreet — the other side gets no notification. You can manage blocks anytime in your settings.
S'Up is available only from age 16. We cooperate with the PhotoDNA program (Microsoft) for automatic CSAM detection in all uploaded images. Hits are immediately forwarded to NCMEC (US reporting agency) and the BKA (German Federal Police). On suspicion indicators of cyber-grooming or sexual advances, we suspend the account immediately and involve law enforcement.
If you want to flag illegal content as a third party (e.g., as an authority, rightsholder, or trusted flagger under DSA Art. 22), write to report@s-up.social with the following:
We confirm receipt within 24 hours and typically decide within 7 days. For acute danger (CSAM, threats), we act immediately.
We update these Community Guidelines regularly. For material changes, we notify all users via push and/or email with a 30-day lead time.
Last updated: May 13, 2026
Direct contact: Reports → report@s-up.social · Complaints / Support → support@s-up.social